PersonalDoc — Post-treatment care platform for clinics

Platform

Everything between discharge and full recovery

Most complications start small, at home, outside visiting hours. PersonalDoc keeps the conversation going — and turns it into structured, reviewable clinical information.

Continuous care conversations

Patients ask in their own words, at any hour. The assistant answers within your clinic's protocol — reassuring where appropriate, firm where it matters.

Guided photo check-ins

A ghost overlay of the previous photo helps patients frame the exact same area every time — so day 3 and day 10 are clinically comparable.

Automatic quality control

Blurry, dark or misframed photos are caught on the spot and retaken in seconds — before they reach your team's review queue.

Immediate escalation

Warning signs — heavy bleeding, spreading infection, breathing trouble — are escalated to your clinic at once. The assistant never downplays an emergency.

Clinic portal

Escalations, patients, conversations and photo history in one place. Your team sees what needs attention first — not a firehose of raw messages.

Your protocols, your voice

Per-treatment care plans drive reminders, check-in schedules and answers — the assistant follows your clinic's guidelines, not generic advice.

How it works

Three steps, no added workload

PersonalDoc fits into your existing discharge process — no new systems for your staff to learn.

Enrol

Create the patient's treatment in the portal and hand them a one-time invite code at discharge. Enrolment takes under a minute.

Recover

Patients are guided through recovery day by day — reminders, answered questions, and photo check-ins on the schedule you define.

Intervene

Your team receives a short, ranked list: red flags and check-ins that need review. Everything else is handled, documented and on file.

Product

A closer look at the platform

The clinic portal for your team, and a guided companion experience for your patients.

Clinic portal — dashboard

Clinic portal. Escalations, patients and protocols — your team sees what needs attention first.

Care chat. Answers within your clinic's protocol, in the patient's own language.

✕✓ Quality check

Ghost overlay · day 9

Level

Guided capture. The previous photo ghosted over the live camera, with level guide and quality check.

Built for clinics, not around them

PersonalDoc is designed from day one for real clinical operations and European regulatory requirements.

Multi-tenant with strict per-clinic data isolation
Human in the loop — AI assists, your clinicians decide
EU-hosted infrastructure, GDPR-first data handling
Safety gate for emergency language, continuously evaluated
Full conversation and photo audit trail per patient

Talk to us about a pilot

FAQ

Frequently asked questions

Does the AI make medical decisions?

No. PersonalDoc answers routine aftercare questions within your clinic's protocol and flags anything concerning to your team. Clinicians make every medical decision — the assistant's job is to make sure the right things reach them, early.

What happens in an emergency?

If a patient describes warning signs, the assistant immediately tells them to contact their local emergency number and alerts your clinic at the same time. The safety gate is deliberately cautious and is evaluated continuously against an adversarial test suite — it is designed to never talk a patient out of seeking help.

Where is patient data stored?

On EU-hosted infrastructure, with strict per-clinic isolation enforced at the database level. Conversations and photos stay within your clinic's tenant, with a full audit trail. GDPR data-subject rights (export, deletion) are part of the platform.

Which languages are supported?

English and Italian today, across the patient experience and the care chat. The assistant replies in the language the patient writes in.

How long does it take to get started?

A pilot takes days, not months: we load your aftercare protocols, your staff gets portal access, and patients join with a one-time invite code — under a minute per patient, with no account setup on your side.

Recovery care that follows your patients home